Unfortunately, the check-in process was a major letdown. On a brighter note, the room I stayed in was clean, nice, and spacious, providing a comfortable environment for relaxation. In the casino, there was someone washing themself in the bathroom that looked like he didn't sleep for days. While this is beyond the hotel's control, it did influence the overall impression. An interesting highlight was the lady selling hot dogs out of a cart! It's worth mentioning that the clientele at times felt a bit sketchy on the casino floor, which may have affected the overall atmosphere. The bars were great and the bartenders were all professional. My recent stay at Mystic Lake Casino Hotel provided a generally enjoyable experience, although there were a few aspects that left room for improvement. This place is raking in profits, that’s for sure:(… Unless your entire party is staying here, don’t bother.

I had a lovely time despite this poor excuse for a hotel, because family was there for a nearby wedding. Our booked room with two queen beds had one? Not even water bottles to buy for coffee in the room, so tap water coffee with powdered creamer, although bottled water is free outside the room? They do not make up the rooms, and no one told us this!!! I’ve never heard of such a thing…again, isn’t this a service industry? Rude bartenders, as in more than two, who “deign” to wait on you.

What kind of service industry does that…lazy, and not in their best interest. The hotel budged not a bit, so we paid two nights of an empty room, when the hotel was fully booked, and could have sold that empty room out. Over booked a room, since some of our party arrived early and got a room instead of waiting for our arrival. Having spent several thousand dollars here in three days, without gambling, my first impressions have been confirmed several times over. Hilton prices, Motel 6 service/amenities.

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